Privacy Policy

Last updated: March 22, 2026
This Privacy Policy explains how R&G Properties ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website or use our services.

1. Who We Are
R&G Properties
Oberzelglistrasse 2b
5313 Birmenstorf
Switzerland
Email: info@randgproperties.ch

We provide property management services for short-term rental properties, including guest communication, listing optimisation, pricing management, and operational support.

2. What Information We Collect

We collect personal information that you voluntarily provide to us,
including:
-Name
-Email address
-Phone number
-Message or inquiry content

We collect this data when you:
-Use the contact form on our website
-Contact us via email or other communication channels

We may also automatically collect limited technical data, such as:
-IP address
-Browser type
-Device information
-Website usage data

3. How We Use Your Information
We process your personal data for the following purposes:
-To respond to inquiries and provide customer support
-To deliver and manage our services
-To communicate with you regarding our services
-To improve our website and user experience
-To ensure security and prevent fraudTo comply with legal obligations

4. Legal Basis for Processing
If you are located in Switzerland, the EU, or the UK, we process your personal data based on:
-Your consent
-The performance of a contract
-Legal obligations
-Legitimate business interests

5. Sharing of Personal Data
We do not sell your personal data. We may share your data only when necessary:
-With service providers (e.g. hosting providers)
-With trusted local partners or service providers where necessary to deliver our services
-To comply with legal obligationsIn connection with a business transaction (e.g. merger or sale)
-Our website is hosted by Webflow, Inc., which may process personal data on our behalf.

6. International Data Transfers
Our services may involve international clients and properties located in different countries, including Indonesia. Your information may therefore be processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
-Ensure proper website functionality
-Analyse website usageImprove user experience
-Cookies are small text files stored on your device. You can control or disable cookies through your browser settings.
-We currently do not use third-party analytics tools such as Google Analytics.

8. Data Retention
We retain your personal data only for as long as necessary to:
-Fulfil the purposes outlined in this policy
-Comply with legal and regulatory obligations
-When we no longer need your data, we will securely delete or anonymise it.

9. Data Security
We implement appropriate technical and organisational measures to protect your personal data. However, no system can guarantee absolute security.

10. Your Rights
Depending on your location (e.g. Switzerland, EU, UK), you have the right to:
-Access your personal data
-Request correction or deletion
-Restrict or object to processing
-Withdraw consent at any time

To exercise your rights, you can contact us:
info@randgproperties.ch
https://www.randgproperties.ch/#contact

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner (FDPIC).

11. Data from Minors
We do not knowingly collect personal data from individuals under 18 years of age.

12. Do-Not-Track Signals
We currently do not respond to Do-Not-Track (DNT) signals due to the lack of a uniform standard.

13. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page.

14. Contact
If you have any questions regarding this Privacy Policy, please contact us:

R&G Properties
Oberzelglistrasse 2b
5313 Birmenstorf
Switzerland
Email: info@randgproperties.ch